Mr. Mihaley is a multifaceted change practitioner and leader with a deep knowledge of organizational change, transformation, stakeholder readiness and adoption; a record of successful business unit, regional and enterprise change initiatives; a seasoned strategic thinker and someone who understands the importance and has practical experience collaborating with business partners and internal organizational entities to create successful change strategies and for all levels of leadership and stakeholders supporting business initiatives. 

He offers over twenty-five years of collaborative management consulting experience and business acumen, with nearly twenty years in the strategic management and effectiveness of human systems within organizations with a concentration in Organizational Change Management.  In addition, Mr. Mihaley has extensive experience in Organizational Development, Human Capital Management, Learning and Development, and Customer Relationship Management.  His key competencies include:

• Nearly twenty years’ experience as a team member, facilitator and leader on numerous projects designing and implementing organizational, behavioral change and adoption solutions that align to business needs and objectives resulting from changes to business programs & processes, organizational structures, human resources, and technology initiatives. Successfully delivered Technology Adoption services through complete systems development life cycle (agile & waterfall) for multiple large-scale, enterprise-wide, process and technology implementations including legacy replacement of custom solutions, COTS/MOTS/GOTS, and ERP CRM, HRMS and Financials.
• Certified and experienced Prosci (ADKAR) & ACMP (CCMP) change professional with deep industry knowledge and experience with other structured change methodologies (Lewin Three Stage, Conner CEM, Kotter Eight-Step, McKinsey 7S, others). Hands-on, practical experience assessing, developing and leading the implementation of enterprise-wide change strategies and plans.
• Developing and implementing internal and external, end-to-end communication and training strategies and plans. Including comprehensive stakeholder action plans customized to reflect stakeholder & adult learner needs, key messages, learning objectives, and blended with mixed-media formats and channels including audio-visual & web-based materials.
• Depth, breadth of knowledge and practical experience with various organizational development concepts, tools, methods & techniques (behavioral, structural, technological) including interventions for individuals, teams, intergroup and organizational systems that will ensure implementation of projects.
• Outstanding consulting and facilitation skills, capable of building strong teams and sponsor relationships, adept at interpersonal connections that inspire trust and confidence with a wide variety of people. Professional consulting approach able to draw out opinions through effective questioning, diagnosing organizational opportunities in partnership with sponsor senior management and internal partners. Provided counsel as a trusted strategic advisor to executive and senior leadership on OCM, organizational effectiveness, talent development, and project management.
• Ability to make independent judgments, deliver high impact solutions, manage multiple projects and follow-through with measurement activities that track performance and support resource allocations to ensure delivery has positive business impact on individual, group and organizational results.